“I write this letter to inform you that E.F. Yates Construction, Inc., has completed many construction projects for me over the past 19 years. Most of these projects were to rebuild apartment building damaged by fire or water or both. I have continued to use Yates over the years because of them keeping their word on completion and turning out a very good product. They also take care of any warranty issue in a timely manner. I hope that this is a help to you on any decision made with E.F. Yates Construction, Inc., in the future.”

“We had extensive property/water damage to our home in Powhatan, Virginia. WE chose E.F. Yates Construction, Inc., to complete and repair said damages. These repairs were done to our satisfation and completed in two months. We were satisfied with the craftsmanship and the care taken within our home.”

This review is long overdue. Last July, we had an unfortunate house fire that caused much damage to our home. Our homeowners insurance had listed EF Yates as one of their preferred general contractors and we decided to go with them. It was one of the best decisions we’ve ever made.

EF Yates is not a large contractor, nor are they small, but they were the perfect choice for us. They assigned Dennis McLane to our project and he was phenomenal from start to finish. He could tell we were distraught from the fire and he did his best to put us at ease. Throughout the rebuilding, Dennis went the extra mile to provide a personal touch that not only made us whole from the fire, but actually made our home better than it was before. That is very uncommon in today’s world. Dennis worked tirelessly with the insurance adjuster to make sure our home got the level of care it needed.

Additionally, the entire crew that worked on our home was knowledgeable and professional. We felt very comfortable with them coming and going as they needed without any concerns over our safety or our belongings. They all demonstrated incredible integrity.

We highly recommend EF Yates for any home repair or construction project you may have. They clearly care enough to do the job to the highest possible standard

Liberty Mutual

Hello, I recently filled a claim with you after a tree fell on my house during Storm Saturn. Our insurance adjuster was Mr. Buyalos who was very professional, knowledgeable and made us feel as though we were in good hands. I am writing you today regarding E. F. Yates Construction Inc., the contractor who repaired our roof. Coming from a Customer Service background, I know that customers rarely take the time to write letters unless they have a complaint. In my case, I am writing you to let you know that this company was outstanding.

Just minutes after contacting them, they were at our house putting a tarp on the roof (while it was still raining), they provided us with barrels to catch the water inside the house and they called a tree guy who removed the tree that dad only fallen a few hours earlier. The next day E.F. Yates came by to re-enforce the roof and re-tarp it until things were squared away between the two of you. When the work began, the team was always on time, friendly, neat and willing to go above and beyond (they even helped me with a couple of things around the house that were not related to their jobs). This kind of service is rare, so I wanted to take the time to let you know about them.

We recommend:E.F. Yates, Construction Inc.

209 Arcadia St.

Richmond, VA 23225

804-276-1199

Mr. Yates,
I’m writing this letter to you in regards to your employees who worked tirelessly getting my home restored after the fire.
It has been a very stressful time for me as the fire happened just 6 weeks after losing my husband.
Your guys were very respectful and attentive to my needs. The went above and beyond their jobs to see that everything was done in a reasonable amount of time. You are lucky to have the team working for you. I hope you will commend each and every one of them. They truly deserve it.
Eddie, Dennis, Gerald, Lenny, Abdul, Wayne and Kevin — I owe a lot of gratitude to each and every one of them.

Sincerely,
J. Riggs

Dear Mr. Yates,
I want to inform you pleased we are that Matt Torrence, of Foster Plumbing, recommended your company to us. We had already relocated to North Carolina when our home, which was under contract to be sold, was severely damaged by a fire. Our State Farm appraiser also spoke very highly about your company.

I am a worrier at heart and have been dealing with this whole situation from afar. This would have been a serious problem for me had it not been for Dennis McClane. Dennis made me feel comfortable with the restoration of our home throughout the entire process. He also consistently kept us informed, and promptly returned my phone calls.
The buyers of our home had requested some changes to be made during the rebuild. We agreed to these changes and Dennis made sure they were accommodated.
I will always speak highly of E.F. Yates and Dennis McClane. Becky was also a pleasure to deal with.

Sincerely,
R. Baumann